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Privacy Statement (last updated: Aug/2002)
| About this privacy statemt |
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HMSN (H&M Software-Netzwerktechnik-GmbH) is committed to providing you with excellent service for all of our products.
We respect your right to privacy, and have developed this Privacy Statement to
inform you about our privacy practices for the entire HMSN Web site.
This Privacy Statement will inform you of:
- What information our site gathers about you
- How we use, and with whom we share the information we gather
- Your ability to opt-out of future notifications
- What security procedures we have in place to protect your information
from loss, misuse, or alteration
- How you can correct or update your information
Questions regarding this Privacy Statement should be directed to
our support team - support@hmsoftware.com.
Please specify “Privacy Statement” in the subject line of your e-mail.
has not been satisfactorily resolved, please contact us by Phone.
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| Overview |
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Privacy is of great concern to most users of the Internet, and is a critical
part of an enjoyable and satisfactory user experience. We at HMSN are acutely
aware of and sensitive to the privacy concerns of our subscribers and
other visitors to our Web site. Whether you are a customer of our
various products and services or a visitor to our site, we assure you
that we do not collect personal information from you unless you provide it
to us. If you are registering a HMSN product, you may be asked
to provide certain personal information.
You should also be assured that we do not provide or sell information about our
customers or site visitors to vendors that are not involved in the development
or selling opf our products.
Please note that our site contains links to other sites. HMSN is not responsible
for the privacy practices, privacy statements, or content regarding these other
sites.
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| Privacy Policy Enforcement |
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If you feel that we are violating this Privacy Statement, please contact us at
legal@hmsoftware.com. Please specify “Privacy Statement” in the subject line of your
e-mail. If you feel that we do not provide you with an appropriate response,
please contact us by phone.
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| Information We Gather from You |
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| Personal Information |
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We do not collect any personal information from a visitor to our site unless
that visitor explicitly and intentionally provides it. Under no circumstances do
we collect any personal data revealing racial or ethnic origin, political opinions,
religious or philosophical beliefs, trade union membership, health, or sex life.
If you are simply browsing our site, we do not gather any personal information
about you.
There are two ways in which you may explicitly and intentionally provide us with,
and consent to our collection of certain personal information:
E-mail Request for Information or Registration for Guides and Seminars – We use
links throughout our site to provide you with the opportunity to contact us
via e-mail to ask questions, request information and materials, register or
sign up for special offers , or provide comments and suggestions.
You may also be offered the opportunity to have one of our representatives
contact you personally to provide additional information about our products
or services. To do so, we may request additional personal information from you,
such as your name and telephone number, to help us satisfy your request.
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| Statistical Information About Your Visit |
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When you visit our site, our computers may automatically collect statistics about
your visit. This information does not identify you personally, but rather
about a visit to our site. We may monitor statistics such as how many people
visit our site, the user’s IP address, which pages people visit on our site,
from which domains our visitors reach our site, and which browsers people use.
We use these statistics about your visit for aggregation purposes only. These
statistics are used to help us improve the performance of our Web site.
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| Use of Cookies |
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We only use "cookies" as described in this Section. A "cookie" is a piece of
information that our Web site sends to your browser, which then stores this
information on your system. A user will be able to utilize our web site
without cookies. If a cookie is used, our Web site will be able to
"remember" information about you and your preferences either until you exit
your current browser window (if the cookie is temporary) or until you
disable or delete the cookie. Many users prefer to use cookies in order
to help them navigate a Web site as seamlessly as possible. You
should be aware that cookies contain no more information than you volunteer,
and they are not able to "invade" your hard drive and return to
the sender with personal or other information from your computer.
We may use cookies when you visit our Web site and request documentation
or a response from us. When you are filling out a form you may be given
the option of having our Web site deliver a cookie to your local hard drive.
This type of cookie is not temporary, although you can always delete or
disable it through your browser preferences. You might choose to receive
this type of cookie in order to save time in filling out forms and/or
revisiting our Web site. We only send this type of cookie to your browser
when you have clicked on the box labeled “Please remember ABCDC(e.g. my profile )
” when submitting information or communicating with us.
Even if you choose to receive this type of cookie, you can always set your
browser to notify you when you receive any cookie, giving you the chance
to decide whether to accept it in each situation in which one is sent. To
find more information about cookies, if you are using Microsoft Internet
ExplorerTm as your browser, go to the Microsoft Web site at
http://www.microsoft.com/info/cookies.htm?RLD=291 or if you are using
Netscape NavigatorTm as your browser, go to the Netscape Web site at
http://home.netscape.com/security/basics/privacy.html#cookies
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| How We Use and With Whom We Share the Information We Gather |
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We assure you that the information we gather from you is used by us only as
explained below.
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| Sending you responses and updates |
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We generally respond to any e-mail questions, requests for product or
service information, and other inquiries that we receive. We may also retain
this correspondence to improve our products, services, and Web site, and for
other disclosed purposes. Frequently we retain contact information so that we
can send individuals updates or other important information about our
services and products. Occasionally these updates or other important
information may be sent out by third parties on our behalf.
Please be assured that any third party who contacts you in this capacity
has executed a confidentiality agreement with us that contains a provision
ensuring the privacy and security of any transferred information and limits
the third party’s use of the shared information to sending updates or providing
services on our behalf.
Facilitating the support, and purchase of our products and services
We may use the information you submit to contact you to discuss the support,
and purchase of our products and services. We may also provide the
information you have submitted to us to a HMSN representative,its subsidiaries
and affiliates, so that they can contact you and facilitate the support,
and purchase of HMSN (and/or its subsidiaries and affiliate’s) products
and services.
Our Representatives help us to provide our foreign-based (and certain domestic)
customers with support, assistance, and the provision of our products and
services in their local markets. You may receive a communication directly
from one of our representatives its subsidiaries and affiliates.
Please be assured that if you are contacted by one or more of these entities
for one of these purposes, they have agreed to use the information we supply
only in accordance with a confidentiality agreement.
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| If we are required to disclose by law |
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If we are required by law to disclose certain information to local, state, federal,
national or international law enforcement authorities, we will do so.
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| Surveys |
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From time-to-time we may request information from customers via surveys.
Participation in these surveys is completely voluntary and the user
therefore has a choice whether or not to disclose this information.
Survey information will be used for purposes of monitoring or improving
the use of, and satisfaction with this Web site, and improving our customer
service and product offerings.
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| Your Ability to Opt-Out of Further Notifications |
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From time-to-time, we notify our subscribers of new products, announcements,
upgrades and updates. If you would like to opt-out of being notified,
please contact us via e-mail at ”support@hmsoftware.com”, or at our mailing
address given at the end of this Privacy Statement.
Please be aware that we reserve the right to notify our subscribers of any
information that affects the security of our products or services.
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| Our Security Procedures |
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We consider the protection of all personally identifiable information we
receive from our Web site visitors and subscribers as critical to our corporate
mission. Please be assured that we have security measures in place to protect
against the loss, misuse, and alteration of any information we receive from you.
As with any transmission over the Internet, however, there is always some
element of risk involved in sending personal information. In order to try
to minimize this risk, we may encrypt all information that you submit in
ordering one of our products or services using the Secure Sockets Layer (SSL)
protocol.
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| How You Can Update or Correct Your Information |
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If you would like to update or correct any information in our records
please contact us via e-mail at, support@hmsoftware.com.
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| Changes to this Privacy Statement |
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If a material change is made to this Privacy Statement the change will be
posted on the first page of this Privacy Statement and on our home page
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